• Progress Mediation - saves you time generating monthly LAA submissions.
  • Progress Mediation - saves you time completing LAA monthly reports.
  • Progress Mediation integrates seamlessly with Microsoft Windows 10 and Office 2013.
  • From activity, to documents, to invoices - Progress Mediation keeps track of the entire case
  • Centralise your mediation administration for all outreach locations
  • Improve the admin efficiency and tracking on cases.
  • Where ever your mediators, case information can be accessed over the web.

Find out how Progress can increase your case efficiency.

Progress Mediation has been designed to reduce the burden of managing family mediation cases. Why not take the Product Tour and see how it could revolutionise your mediation service.

Progress Mediation is an online case management software for Family mediation. Developed with family mediators to make the task of administering Family mediation easier and quicker. Whether your family mediation service has one or multiple outreach locations, provides private/public funding, users can check and update cases from anywhere.

The software brings together all the features of case management combined with document management in a single package.

Central administration

Store all your case details centrally, access across the world using standard internet browsers. Enables cases to be operated from multiple outreach locations without needing to transfer case notes.

Client experience

Improve your client experience of mediation by keeping them informed at each stage easily with standard email or letter templates and SMS reminders.

Service Efficiency

Improve your service efficiency with integrated invoicing, debtor management and full diary management.

Mediator Productivity

Integrated form completion, Financial Means calculator, 180 Letter & email templates, automated client reminders by SMS or email.

Features & benefits
  • Integrated Calendar

    Fully integrated mediation calendar, links to cases. Can be merged with Outlook diary.

  • SMS reminders & Instants

    Automated SMS diary reminders, reducing no-show for mediation or Intake assessents. Now with instants!

  • Private & Legal Aid cases

    Supports either private or Legal Aid. Monthly LAA forms incorporated to save time each month with returns.

  • Save time by standardising

    Reduce admin overheads with
    template letters and emails. Quickly create letters or emails.

Two more mediation services joining us in the new year - 2017 is going to be busy!! https://t.co/ZEMSomZGtx
Wed Dec 07 18:47:27
Survey showed average divorcing couple spent between £17k - £30k on legal fees, another reason to #mediate https://t.co/fgIe1oXVBA
Tue Dec 06 17:33:38

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Creating an MoU – taking inspiration from Lego
Posted Tue, 22 Nov 2016 08:00:04

When speaking to family mediators, one of the most time consuming tasks is creating the Memorandum of Understanding. Tailoring the document to the circumstances of the separating parties, despite the fact that you’ve already created 100’s of MoU’s before, can … Continue reading

New LAA Schedule Reference
Posted Mon, 31 Oct 2016 15:52:31

2010 Standard Civil Contract in Family Mediation extension The 2010 Standard Civil Contract in Family Mediation is currently due to expire on 31 October 2016. The contract has been extended to 31 March 2018. A new schedule reference will be … Continue reading

New court forms – October 2016
Posted Sat, 15 Oct 2016 15:59:06

From October 2016, revised forms are now required for the following court forms: FM1, C100, Form A, A1 and Form B Progress Mediation now has integrated versions of the mediator signature pages from these forms, including the mediator URN to … Continue reading

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  • About Us

    Progress Mediation has been developed by Protocol IT Ltd - established in 2007 to provide IT support and develop IT solutions.